The ideal candidate will be a high school graduate, have 5-7 years of progressively responsible secretarial/clerical work or any combination of training, experience and education sufficient to indicate an ability to do the work. All candidates must also be able to demonstrate general computer proficiency with Microsoft Office Suite.
6B-Intermediate Office Organization
Consistently demonstrates ability to manage operational aspects of the office with minimal to no supervision, including time management, information distribution, and project deadlines. Consistently demonstrates ability to file documents and student records using standard filing procedures as well as a familiarity with retention policies.
7C-Advanced Record & Data Processing
Consistently demonstrates ability to process forms and records and generate reports utilizing systems such as SIS, IAPROD, Focus and Banner. Demonstrates ability to independently investigate and resolve complex problems such as missing or inaccurate data. Consistently demonstrates extremely strong attention to detail.
9C-Advanced Auditing & Data Reconciliation
Consistently demonstrates ability to reconcile records for accuracy and integrity. May need to create and track budgets or purchase orders. Errors are located using extremely keen attention to detail. Errors committed are of great severity, and overall risk to institution is high.
12B-Intermediate Data Management (Software)
Effectively demonstrates intermediate knowledge of supported data management software used in department. Consistently demonstrates speed and accuracy and ability to operate data management software with no guidance.
15B-Intermediate Interpersonal Communication
Consistently demonstrates courtesy, tact and professionalism, as well as sensitivity to the concerns or interests of others in conveying information. Demonstrates patience and the ability to handle difficult people.
17B- Intermediate Responsibility
Consistently demonstrates ability to prioritize, coordinate and complete (start to finish) basic work assignments with minimal to no assistance or instruction, such as preparing faculty appointment letters.
20B- Intermediate Regulatory Knowledge
Consistently demonstrates comprehensive knowledge of laws and government regulations and enforcement systems that apply to department’s operation.