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Survey Operations Manager

Apply now Posting Number: 492912
Type of Position: Full-time
Location: Poughkeepsie, NY
Categories: Administration

Position Title:

Survey Operations Manager

Department/

School:

MIPO

Job Summary:

The Survey Operations Manager collaborates with and is supervised by the Director of Survey Center and Educational Services to oversee and ensure the best data collection procedures are carried out by field staff and student workers during polling shifts.

Minimum Qualifications:

Bachelor’s Degree in the social sciences, business or any relevant field of study with a research background; 1 to 3 years survey data center experience or equivalent

Essential Functions:

Recruits, trains, schedules, supervises, monitors, and oversees the day-time and nightly shifts of employees and student workers in the survey phone center both on campus and virtually. Tracks sample, quotas, and other project requirements to ensure survey deadlines are met. Conducts or oversees the recording of training briefings before each shift, and evaluates performance of survey center staff and students.

Preferred Qualifications:

Familiarity with video conferencing tools, a learning management system, Microsoft Teams, Voxco or other CATI software is a plus

Required Application Documents:

Cover letter, Resume & Three Professional References

About the Department

 

The Marist College Institute for Public Opinion (MIPO), home of The Marist Poll, is a survey research center at Marist College in Poughkeepsie, New York which regularly measures public opinion at the local, state, and national level. Founded in 1978, the Institute was the first college-based research center to include undergraduates in conducting survey research. MIPO is a state-of-the-art survey research center and a one of a kind educational opportunity for students. Marist College students participate in polling, workshops, courses and seminars, field trips, and internships. The success of The Marist Poll is recognized worldwide by journalists and academics. It is rated number one for accuracy by Bloomberg Politics, and has an “A+” rating for accuracy from Nate Silver’s FiveThirtyEight. Often cited by journalists, The Marist Poll regularly works with media partners to conduct scientific public opinion polls on issues and elections.

About Marist College:

Located on the banks of the historic Hudson River, on Fifth Avenue in Manhattan, and at its Florence, Italy campus, Marist College is a comprehensive, independent institution grounded in the liberal arts. Its mission is to “help students develop the intellect, character, and skills required for enlightened, ethical, and productive lives in the global community of the 21st century.” Marist is consistently recognized for excellence by The Princeton Review (Colleges That Create Futures and The Best 385 Colleges), U.S. News & World Report (10th Best Regional University/North, 5th Most Innovative School/North), Kiplinger’s Personal Finance (“Best College Values”), and others. The College is top-ranked for long-term study abroad (#4 in the U.S.) by the U.S. State Department’s Open Doors report. Marist educates more than 5,000 traditional-age undergraduate students and 1,400 adult and graduate students in 47 undergraduate majors and numerous graduate programs, including fully online MBA, MPA, MS, and MA degrees, and also Doctor of Physical Therapy and Physician Assistant programs. To learn more, please visit https://www.marist.edu/about

Type of Position:

Full-time

Classification:

Administrative

Months per Year:

12

Work Schedule:

Flexible hours required 4pm to 11:30pm on project days, 10am to 5:30 on non-project days, weekends included

Hours per Week:

37.5

Location:

Marist College main campus, Poughkeepsie, NY

Number of Positions Openings:

1

Equal Employment Statement:

Marist College is committed to creating a diverse workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the College will strive to achieve the full and fair participation of minorities, women, people with disabilities, and any other protected groups found to be under represented.

Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The College will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The College will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups.

Marist's policy of non-discrimination includes not only employment practices but also extends to all services and programs provided by the College. It shall be considered a violation of College policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist College on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                             

 

                                               

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