The ideal candidate will be a high school graduate, have 5-7 years of progressively responsible secretarial/clerical work or any combination of training, experience and education sufficient to indicate an ability to do the work. All candidates must also be able to demonstrate general computer proficiency with Microsoft Office Suite.
Requisite Skills:
1C-Advanced Reception/Response
Consistently demonstrates ability to independently provide routine and nonroutine responses and detailed information from inquiries (telephone, email, or in-person). May be asked to broadcast information or answers. Directs visitors as needed
3A-Basic Calendar Management
Consistently demonstrates ability to track and maintain calendar of supervisor and/or department, (tasks, meetings, events, schedules, correspondence) and notify participants
7B-Intermediate Record and Data Processing
Consistently demonstrates ability to process routine forms and records quickly and accurately, using multiple programs, and investigate and resolve problems such as missing or inaccurate data. Consistently demonstrates attention to detail
11B-Intermediate Word Processing (Software)
Effectively demonstrates intermediate knowledge of supported word processing software Consistently demonstrates speed and accuracy and ability to do word processing with no guidance
12C-Advance Data Management (Software)
Effectively demonstrates advanced knowledge of supported data management software used in department Consistently demonstrates speed and accuracy and ability to tutor others
14C- Advance Data Searching (Software)
Effectively demonstrates advanced knowledge of various web-based search engines used in department Consistently demonstrates ability to tutor others
15B-Intermediate Interpersonal Communication
Consistently demonstrates courtesy, tact and professionalism, as well as sensitivity to the concerns or interests of others in conveying information. Demonstrates patience and the ability to handle difficult people
16B-Intermediate Judgment
Consistently demonstrates ability to reference operational procedures within department on routine matters and independently select suitable responses
17B-Intermediate Responsibility
Consistently demonstrates ability to prioritize, coordinate and complete (start to finish) basic work assignments with minimal to no assistance or instruction, such as preparing faculty appointment letters
18B-Intermediate Organizational Knowledge
Consistently demonstrates significant comprehensive knowledge of department and majority of the College
19A-Basic Research
Consistently demonstrates ability to research reference materials within department and/or verbal information within department on routine matters with minimal guidance
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