The ideal candidate will be a high school graduate, have 5-7 years of progressively responsible secretarial/clerical work or any combination of training, experience and education sufficient to indicate an ability to do the work.
1C-Advanced Reception/Response
Consistently demonstrates ability to independently provide
routine and non-routine responses and detailed information
from inquiries (telephone, e-mail, or in-person). May be asked to
broadcast information or answers. Directs visitors as needed
4B-Intermediate Event Organization
Consistently demonstrates ability to organize and coordinate
events (meetings, workshops, seminars, or receptions) under
direction of supervisor. (Examples could include securing
meeting room, audio/visual equipment, food & beverages,
overnight accommodations)
5B-Intermediate Written Communication
Consistently demonstrates ability to create routine
correspondence or update template or samples with speed and
accuracy. Utilizes a comprehensive knowledge of supported
word processing software
6B-Intermediate Office Organization
Consistently demonstrates ability to manage operational
aspects of the office with minimal to no supervision, including
time management, information distribution, and project
deadlines. Consistently demonstrates ability to file documents
and student records using standard filing procedures as well as
a familiarity with retention policies
9B-Intermediate Auditing & Data Reconciliation
Consistently demonstrates ability to audit accuracy of data and
investigate discrepancies, as well as reconcile expense reports.
Errors are located using developed attention to detail. Errors
committed are of average severity, and overall risk to institution
is concerning and may necessitate corrective action
15C-Advanced Interpersonal Communication
Consistently demonstrates high communication skills, and
sensitivity to the concerns or interests of others in conveying
information. Demonstrates the understanding of factual
information and the use of persuasion tactics to help others
identify solutions or possible alternative courses of action
18C-Advanced Organizational Knowledge
Consistently demonstrates extensive knowledge of entire
College and outside organizations
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